Toyota India launches Toyota Connect app for its customers
Japanese auto major, Toyota, known for its ‘Customer First’ philosophy, has announced the launch of TOYOTA CONNECT INDIA, a smart phone application based connected services which caters to customer’s mobility and personalised ownership needs.
With this launch, Toyota aims at delivering convenience, complete peace of mind while on the road and sheer delight of owning a Toyota Car. The app can be used by customers for all models of Toyota and is available on both Android and IOS platform. This futuristic connectivity platform ensures customer access to Toyota’s global level of connected services to Indian customers.
Toyota Connect is fully integrated to cloud in the back end and provides connected service platform to its customers supported by a dedicated call center, Toyota’s dealer networks and service providers. Toyota plans to make the Toyota Connect app an ideal companion for its customers on the go and ensure its customers can reach Toyota at all places and all times for any assistance.
Toyota Connect app offers a unique service of assisted navigation with 24*7 dedicated call centre which helps users to navigate to destination with utmost ease. With an aim to provide a convenient and a hassle free travel,the app offers Immersive Navigation Experience with 3D offline maps, lane guidance, speed limit display, enlarged junction and intersection views and real time traffic updates which guides customers to congestion free routes to their destinations.
Speaking about the all-new service offering, Mr. Akitoshi Takemura, Sr. Vice President, Toyota Kirloskar Motor said, “TOYOTA CONNECT INDIA is in line with our “Customer First” philosophy which promises of convenience, Peace of Mind & a Delightful ownership experience. Customers will undoubtedly appreciate the purposeful services like Assisted Navigation, Online Service appointment with ePayment & GPS location based Road side assistance designed to satiate the discerning Indian customer’s distinctive needs. We have leveraged our global legacy of superior customer experience to launch a service with a strong human connect. We believe the app will redefine ownership experience by establishing a seamless contact point with Toyota customers at all times, so that they feel Toyota is always there for me.”
To add even more value to its customers, the Toyota Connect app comes loaded with an intelligent feature of timely service reminders, online service appointments, live service status and convenient e-payment facility.
