Hyundai and Volkswagen have issued have officially issued press releases stating the cars affected by the recent floods in Mumbai and Vapi can avail service/support.
Hyundai has deployed special Service Operation Squad and 30 emergency road service vehicles to enable relief services. On the Service Relief Efforts, Mr. Y K Koo, MD & CEO – Hyundai Motor India said, “Hyundai is a Caring and Customer Centric Brand. As the city of Mumbai and Vapi brave the harsh rains, we extend our whole hearted support to our customers with slew of Service initiatives. With the vision of being lifetime partners we will continue to extend support to our Customers.”
Hyundai customers wishing to avail this service can dial toll free number on 18001024645/0124-4343937.Customers will be offered special discount of 50% on their liability post insurance support, 50% Support for Antirust treatment Services and Free of cost engine oil replacement, Additionally, a special Car Check-up camp will be organized after two months to review the vehicle’s health. Further, Hyundai’s spare parts supplier MOBIS is prioritizing order of all spare parts for Mumbai and Vapi workshops to support the flood affected vehicles and off the shelf arrangements are also being made for parts supply across the counter as per need.
Volkswagen says Customers from Mumbai, Navi Mumbai and Thane can avail free road side assistance by dialing Toll free number 1800 102 1155 / 1800 419 1155. Under road-side assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued flood-repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be provided with support on service repair bill along with Volkswagen dealers and vendor partners. Interior Germ Kleen treatments can be availed at discounted rates in addition to free AC disinfectant services by all the customers.