Ford India today announced the opening of two new fully integrated sales and service touchpoints for consumers in the Delhi/National Capital Region.Adiv Ford, and Shree Pawan Ford . Both facilities are well equipped to provide sales and service support for Ford Customers . Delivering a ‘Family-Like Experience’, both facilities have a fully integrated set-up to support sales, service and spare needs. With the opening of new dealerships, Ford now has a total of 28 sales and service touchpoints in Delhi NCR.
“Introduction of these new facilities demonstrates Ford’s commitment towards delivering a differentiated and seamless brand and ownership experience to customers in the National Capital Region,” said Vinay Raina, Executive Director, Marketing, Sales & Service, Ford India.
The new facilities will showcase Ford’s feature-rich and value for money portfolio – ranging from the entry-level hatchback and sedan Figo & Aspire to CUVs/SUVs Freestyle, EcoSport & Endeavour. In the 2020-21 edition of Autocar India’s Vehicle Maintenance study, Ford cars & SUVs were rated among the most affordable to maintain in their respective segments. Click here to access the full Autocar India’s Vehicle Maintenance Cost Study. For vehicles coming for servicing to the facilities, the ‘Sub Assembly Levels for Repairs’ at the outlets will enable a substantial saving in the overall ownership costs by breaking up an auto part into sub-components.
Adiv Ford and Shree Pawan Ford will also offer Dial-A-Ford – a recent initiative by Ford India that promises to deliver safe and hygiene standards of sales and service experience to customers without compromising on convenience. Customers need to Dial-a-Ford to bring a Ford dealership to their doorstep by dialing the helpline 1800-419-3000. It will allow customers to connect with the Ford team and undertake booking, test drive or even doorstep delivery of the new vehicle. Regular updates about vehicle servicing as well as digital payment are also part of the new roadmap.